The business magazine Lider has once again highlighted ISTRA TECH as a key partner in the digitalization of tourism, featuring an overview of the latest functionalities and AI upgrades.
The software suite MISH, designed for the comprehensive management of the accommodation and F & B sectors, continuously delivers enhanced versions of existing solutions along with entirely new functionalities focused on the digital transformation of tourism facilities.
In Lider’s printed article titled “New Season, New Smart Solutions”, the focus is on the implementation of innovative artificial intelligence elements that are transforming the daily operations of hotels and restaurants.
The application of AI technology within the MISH system is focused on increasing operational efficiency and gaining a better understanding of guest needs. The new AI sentiment analysis module automatically monitors and classifies online reviews, while AI chatbots and digital assistants provide guests with accurate information 24/7.
With the application of smart document scanning, the self check-in/out processes have been further accelerated, significantly reducing the workload for reception staff.
In addition to AI solutions, ISTRA TECH continuously develops systems for the digital transformation of service, such as the enhanced POS Self-ordering modules for mobile ordering and table reservation systems.
These solutions provide guests with greater freedom and a higher quality experience, while simultaneously providing hoteliers and restaurateurs with continuous insights into guest satisfaction and enabling faster responses to their needs.
By continuously developing software that follows global trends, ISTRA TECH helps tourism professionals prepare for the season and raise their competitiveness to a higher level.
Read the full article from the special edition “Business & Tourism” below.
