“POS Self-ordering” is a self-service web application for ordering POS products and guest services via mobile devices, at defined locations of accommodation facilities.
The application enables guests of the hotel and catering company to view POS products and services offered to them at a specific location, create and send an order to the POS cash register and send an invitation to the waiter via a smartphone or tablet.
Location for ordering can be any area of the accommodation facility (for example, room, mobile home, foyer, hall, TV room, table in a restaurant or bar, deck chair on the beach,…).
Your offer is now at your guests’ disposal, which encourages them to spend more and enjoy your facility to the fullest, while at the same time, your employees are relieved, crowds are avoided and the process of ordering POS items is accelerated.
How does POS Self-ordering work?
The hotelier/caterer places a unique QR code (in the form of a sticker, leaflet or similar) on each location for which he wants to enable ordering and delivery of MISH POS services and products. The QR code is generated from the POS Self-ordering system, and serves the system to recognize from which location the request came, with which POS cash register that location is connected, i.e. which assortment will be offered to the guest and where to send orders and guest calls.
When the guest scans the QR code with the mobile phone or tablet, an internal Web application for ordering will open. After selecting the available languages, guest will receive a price list of services and products offered at that location. By simply selecting items and quantities, guests can create and send orders or make an invitation to the waiter.
POS cash register which is associated with the QR code, as well as all devices for remote ordering associated with that POS cash register, will get visible and audible notification, that there is an unprocessed self-ordering order or the invitation for the waiter (for example, an order from room 105, from deck chair 56 or call for the waiter from the table 23,…).
The operator picks up the guest’s order at the POS cash register or on the remote ordering device and processes it like any other order.