“Housekeeping management” is an application designed to support staff members of the household department (maids, supervisors, hosts, maintenance masters) of accommodation facilities.
The application enables a better organization of the department’s work and can be used on desktop computers, as well as on mobile devices, so employees can view their tasks on the go and communicate easily with other staff members/departments (monitoring cleanliness and accommodation occupancy, reporting and troubleshooting, tracking lost/found…).
Basic functions:
Initialization
Definition and entry of basic information important to use application functions, and it is also possible to retrieve master data from external systems (REC), as well as subsequent synchronization.
Cleaning
Definition of cleaning statuses of the accomodation units, accommodation occupancy and cleaning statuses of common areas in the facility.
Maintenance
Reporting of failures/repairs, assigning tasks, monitoring repairs and requests in the accommodation unit or in the common space.
Minibar
Monitoring the minibar consumption, including an overview of the consumption per accommodation unit as well as data entry about its consumption for an individual accommodation unit.
Lost/found
Recording data about lost and found items in a particular accommodation unit.
Borrow items
Recording data about borrowed items to guests of the facility or external parties.
Washing laundry
Recording data about the collected laundry for hotel washing service.
Reports
Possibility to review useful information for the work analysis and planning resources in the form of various graphs and tables. Depending on the type of application user, different types of employees have insight into the appropriate reports, with the possibility to filter and summarize the data.
The Dashboard displays the current status of an object and some of the available reports for the modules “Cleaning” and “Maintenance” are listed below.
Optional connections
MISH REC – sales and front desk management
Enables retrieving status information from MISH REC and sending updated statuses within the DOM application back to MISH REC.